Managed Geo SCADA & 24/7 Telemetry Support Services
Managed Geo SCADA Services for Mission-Critical Texas Infrastructure
Reduce downtime, improve telemetry reliability, and gain 24/7 expert support for Geo SCADA, historian performance, redundancy, and ERCOT telemetry workflows.
Operational Outcomes That Matter
NFM managed services deliver measurable improvements across every dimension of your Geo SCADA operation.
Prevent Telemetry Downtime
Proactive monitoring catches communication failures, driver faults, and server issues before they impact operations or ERCOT reporting.
Reduce Alarm Noise
Systematic alarm rationalization eliminates nuisance alarms so operators focus on events that require action, reducing alarm fatigue.
Improve Historian Performance
Optimize retention policies, archive schedules, and SQL Server performance to keep your historian responsive and storage efficient.
Accelerate Point Changes
Expedited point adds, modifications, and database changes with tested procedures and rollback plans for every change.
Validate Failover Readiness
Scheduled redundancy drills confirm your mirror server assumes control cleanly, with no data gaps or communication loss during switchover.
Strengthen SLA Response
Defined escalation paths and guaranteed response times mean critical issues get expert attention immediately, not after hours of triage.
Managed Service Modules
Comprehensive coverage for every aspect of your Geo SCADA platform, from daily health checks to emergency response.
24/7 Platform Monitoring
Continuous server health, communication driver, and process monitoring with automated alerting and escalation.
DNP3 / Modbus Troubleshooting
Expert protocol diagnostics for communication failures, polling issues, unsolicited response handling, and device configuration.
Point Adds & Database Changes
Managed point additions, modifications, and database restructuring with change documentation and rollback procedures.
Historian Retention Optimization
SQL Server performance tuning, archive policy management, deadband optimization, and storage capacity planning.
ViewX Support
Display development, mimic page updates, operator interface customization, and ViewX client deployment support.
API Uptime Monitoring
Continuous monitoring of Geo SCADA DB API endpoints, WebX services, and third-party integrations with uptime reporting.
SSL / VPN Certificate Renewal
Proactive certificate lifecycle management preventing expired certificates from disrupting secure remote access and telemetry links.
Failover Drills
Scheduled redundancy switchover testing with documented results, gap analysis, and remediation for any issues discovered.
Backup Recovery Validation
Regular backup integrity testing, restore drills, and disaster recovery documentation to ensure recoverability when it matters.
Windows Patch Management
Coordinated OS patching with pre-patch backups, compatibility verification, and post-patch validation to keep SCADA servers secure without disrupting operations.
Industries We Serve
NFM delivers managed Geo SCADA services to the industries that depend on telemetry reliability for safety, compliance, and operational continuity.
ERCOT Load Resources
Telemetry compliance, real-time generation reporting, and demand response integration for ERCOT-registered assets.
Utilities
Distribution monitoring, substation telemetry, and regulatory reporting for electric, water, and gas utilities across Texas.
Data Centers
Critical power monitoring, BMS/SCADA integration, and environmental telemetry for mission-critical facility operations.
Oil & Gas
Pipeline monitoring, wellsite telemetry, gathering system SCADA, and production reporting for upstream and midstream operations.
Municipal Water
Pump station monitoring, treatment plant telemetry, distribution pressure management, and TCEQ compliance reporting.
Industrial Manufacturing
Process monitoring, utility submetering, environmental compliance telemetry, and production tracking for manufacturing facilities.
Frequently Asked Questions
Ready to Protect Your Geo SCADA Investment?
Stop reacting to SCADA issues and start preventing them. NFM's managed services give your team the expert backup they need to keep critical infrastructure running.
Schedule a free managed SCADA assessment to identify gaps in your current support model.